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Accessibility


The Freer|Sackler is committed to providing access to all visitors. We want to make your visit as easy and comfortable as possible. This page is designed to help you plan your trip.

For additional information prior to your visit, please call 202.633.0519, Monday through Friday, 9 am–5 pm, or email fs-accessibility@si.edu. Once in the museums, questions about accessibility may be directed to security personnel or to staff at the information desks in the lobbies.


Visitors with mobility impairments


ADA wheelchair icon
Arriving and parking

The Smithsonian’s accessibility map locates accessible entrances, curb cuts, designated parking, and more for Smithsonian museums on the National Mall. Barrier-free entrances to the Freer|Sackler are located on level 1 at Independence Avenue.

Vehicles displaying the international symbol of accessibility may park in the designated parking spaces on Jefferson Drive. Metered parking is also available on Jefferson Drive and Independence Avenue. For up-to-date information about parking in metered spaces, visit the District Department of Transportation website.

ADA parking spaces are available, for a charge, at nearby parking garages. Reserved parking near the Freer|Sackler can be purchased ahead of time through Parking Panda.

Click to Reserve Your Parking with Parking Panda


Getting around the museums

All levels of the museums are accessible by elevator, including exhibition spaces and all public facilities.

All restrooms and water fountains are wheelchair accessible. Family/companion care facilities are located in all of the restrooms in the Freer and on Sackler level B2.

For your comfort, wheelchairs can be borrowed by asking a security officer stationed at the museums’ entrances.

Spaces for wheelchairs are available in the Meyer Auditorium.

Benches are located throughout the museums.


Visitors who are deaf or hard of hearing


ADA sign language symbol American Sign Language (ASL) interpretation of programs and tours is available upon request. Because the museums do not have interpreters on staff, two weeks’ notice is required to arrange for interpreters. Please contact fs-accessibility@si.edu. Assistive listening devices are available for events in the Meyer Auditorium. All videos shown in conjunction with an exhibition are captioned.

Visitors who are blind or have low vision


ADA icon for blind or low vision

Service animals are welcome in the museums.

Tactile maps are available at the information desks, as are large-print labels of select exhibitions and objects.


Visitors with developmental disabilities and autism spectrum disorder

Generally, the Freer|Sackler is a quiet space. If your child is sensitive to noise, consider bringing noise-canceling headphones.

Benches are located throughout the museums. The Freer|Sackler participates in the Smithsonian Institution’s Morning at the Museum program, which offers families  early admission to a Smithsonian museum once a month. Visit the Morning at the Museum page to register for the next program.

The Basics

The Freer|Sackler is currently closed for renovation, updates, and gallery reinstallation. Learn more »

Questions? Call 202.633.4880 or email us.


Getting Here

Public transportation is your best bet. Limited on-street parking is available, including reserved spaces for visitors with disabilities.

Coming by Bus?

The United States Park Police (202.426.6841) discourages bus parking on the Mall. Try the recommended bus parking areas.

Our Neighbors on the Mall

Review maps and information on our fellow Smithsonian museums.